Baine Contracting, Inc. is Recognized Among the Top Customer Service Leaders in the Residential Construction Industry

GuildQuality’s 2018 Guildmaster Award Honors Baine Contracting, Inc. of Point Pleasant, NJ.

Baine Contracting, Inc. of Point Pleasant, New Jersey received a 2018 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

Out of 600+ eligible applicants, Baine Contracting, Inc. is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.

In determining which businesses received the 2018 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.

Baine Contracting, Inc. achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.

We are excited to have received the Guild Quality Guildmaster award this year. We love hearing the feedback from our clients at the end of the project on how things went. The insightful reviews, employee recognition as well as the occasional areas for improvement are very valuable to the Baine Contracting Team in decision making and planning for the future of our company. I would highly recommend Guild Quality to anyone seeking honest feedback about their projects in order to better their business.

For more on the 2018 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.