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7 Marks of a Reputable and Reliable Contractor

reliable_contractor1Choosing the right contractor can be tough for homeowners who don’t often hire construction professionals and are unsure of costs, the permitting and building processes, etc. For those homeowners, we’re going to cover seven elements that make up a reputable, reliable contractor.

1. Referrals/ Reviews/ Testimonials
This may seem obvious, but could easily be overlooked. Not only should you check with friends and relatives to help you find the right contractor for you, but remember to read online reviews, ask for clients testimonials and be sure to check references.
2. A Physical Presence Beyond Their Truck
This may seem insignificant to some homeowners, but think about what an office or similar physical location signifies. It shows that the contractor runs a legitimate, ongoing business, one that maintains a place you can go and see them. It displays credibility and consistency, two very important qualities to look for in a builder.
3. BBB Certification
The proper certifications and licenses are always important; there are no cutting corners here. Becoming accredited by the Better Business Bureau means that a builder has met certain professional standards and are committed to customer service. An accredited company will put forth a good effort to resolve any issues, problems or complaints that may arise with a client.
4. A Functional Website
Not only is a website a useful, functional tool, but it also infers the same qualities that having a physical office does. The point of a website, on the most basic level, is to show the quality of the work the builder is capable of completing. Any good contractor will want to show off their best work for the world to see and a professional, functional website is how that’s done.
5. Written Estimates
Is the bid your received a detailed, written estimate? It’s smart to get a detailed, itemized bill or the work being done so that there are not any problems afterwards. Not only can the bottom line price change, but wouldn’t you like to know what’s included in that price? It’s also easier to compare bids between two different contractors’ prices with a detailed, written estimate.
6. Contracts
A contract is a simple yet vital formality that makes sure everything that is to be done is agreed upon and understood by both parties. Just like an estimate, it’s easier to have all the details taken care of up front so there is nothing to worry about later on. It’s always smart to get everything down in writing when making an investment in home construction, renovation or remodeling.
7. Happy Clients
Happy clients are what matters most. If you’re not happy at the end of the day than neither are we. We’re here to build and create something that adds to you and your family’s quality of life.

When we do that for our clients, then they’re happy and we’re happy!

We hope that this list was able to provide you with some things to keep in mind as you plan your next renovation. No matter how big or small your project may be, these seven factors are key. We’re always available to answer any questions or give some advice, just give us a call at 732-840-4011 and we’ll be happy to help.

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